Zoho crm is one of the most cost effective small business CRM programs focused for Small and Mid size businesses. It offers almost all of the key functionalities of leading Customer management applications at a fraction of a cost. Zoho is an effective CRM tool that helps streamlining your organization-wide sales, marketing, customer support, and inventory management functions in a single system Leverage ZOHO CRM to automate and increase your sales productivity, better service to customers resulting in increase in sales and service revenue Zoho CRM is a web based CRM Tool , fast and easy to deploy, pay-as-you-go solution with no hardware and installation requirements. It offers a free edition with limited users and functionality and multiple paid options . Once can easily upgrade or downgrade between versions as per requirement, any time ZOHO customer relationship management software offers the following key modules – Sales Force Automation – Lead management,potential management, customer/account management, Forecasting Marketing Automation –campaigns, templates etc Contact management Order management Inventory management Customer Support Vendor management Activity management Workflow Automation Website Intergration Billing and Payment Management CRM Analytics and Reporting ZOHO CRM is an integrated , multichannel CRM that can be accessed on web or on … Continue reading Zoho CRM